1-800-866-4546 (International 00-800-771-17722)

If you are dealing with a life threatening emergency, immediately dial 911 or your local emergency services.

Family Information Line. If you need us, we're here. Any time. Any reason.

We’re glad you decided to connect with us.

Why call or email the Family Information Line? Because we understand your military lifestyle. We have resources and we want to support you. Our help is always free.

We’re here for you when it’s tough and you just need to talk it out. We’re also here to help you find answers to the questions that come up as a result of your military life. 

365 days a year, 24 hours a day. We listen. 

The Family Information (FIL) is a confidential, personal, bilingual and free service offering information, support, referrals, reassurance and crisis management to the military community. We serve Canadian Armed Forces members, Veterans and their families.

Our counsellors are a team of helping professionals. As trained counsellors we’re here to support you in a safe space. If you have any questions about us and/or the services we provide just call or email: Also, you can check out our FAQs for examples of questions we are asked. You are not alone!