FAQs
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FAQs about Logging In and Updating Your Info

If you don't find the answer to your question below, please contact us by email at cf1fc@cfmws.com or by phone at 1-855-245-0330 ext. 6.
 
I have moved. How do I update my address and contact information? 
You may update your address and contact information by simply contacting the CFOne Membership office by email at cf1fc@cfmws.com, or by phone at 1-855-245-0330 ext. 6. Please ensure you provide your CFOne Card Number, old and new address and first and last name.

How do I login?             
1.  I am attempting to login to CANEX using my CFOne Card?  
Please visit www.canex.ca/Rewards and also note that the document you received with your CFOne card contains the PIN # required to login.
2.  I am attempting to login to CFOne?  
The ‘Login’ link on the CFOne page is for employees of CFMWS, if you are attempting to login to CANEX to see and manage your points, please visit www.canex.ca/Rewards. Please note that the document you received with your CFOne card contained the PIN # required to login. If you no longer have your PIN information, please contact the CFOne Membership office.
3.  I am attempting to login to CF Appreciation?   
Once you have obtained your CFOne card, please visit: CFAppreciation to create an account. You will need to enter your CFOne card number, and will be asked to create a password to gain access to the program.
 
I received my CFOne card, how do I login, what’s the PIN for, how can I transfer my Club XTra points?
Please note that the CFOne Card does not require you to log on or create a profile on the CFOne website. The purpose of the CANEX Rewards profile is simply to view and manage your CANEX Rewards points.