A family is usually assigned a Designated Assistant (DA) when a service member dies or is very seriously ill or injured. The DA is the main administrative point of contact between the military and the family.
Designated Assistant (DA)
The DA provides administrative support by:
Approximately two months after the death, the DA will return to his or her normal duties, though the time varies with each case. The link between the family and the CAF will be maintained by the Services Manager at your local Integrated Personnel Support Centre.
- Advising on the availability of benefits, services, and programs.
- Assisting in making transportation and accommodation arrangements.
- Providing contact information for benefits, services, and programs.
- Assisting the family in making difficult decisions by providing accurate information.
For more information about DAs please contact 1-800-883-6094 or email email@example.com.
All calls and emails are confidential.