Confidential supportive counselling, emotional support and empathetic listening by telephone 24/7 and by email for any CAF member who has experienced or is affected by inappropriate sexual behaviour, for leaders addressing inappropriate sexual behaviour, and for anyone with questions.
Sexual Misconduct Response Centre (SMRC)
The SMRC provides information on options and facilitates referrals to other CAF organizations or civilian services.
Chats with counsellors are one-on-one, private and confidential. Callers control the information they want to share and are not required to give their names or any personal information. Counsellors listen for as long as it takes to understand the caller's immediate needs, feelings, worries and fears. There is no time limit and a person can call in as often as needed.
The SMRC is unique; it operates as a civilian entity outside the CAF Chain of Command. Its Executive Director reports directly to the Deputy Minister of the Department of National Defence. The SMRC is independent of the CAF and works without the obligation to trigger a formal complaint process.
For 24/7 confidential supportive counselling: