Emergency Family Care
More support for military families during COVID 19
In times of crisis, Canadian Forces Morale and Welfare Services understands that normal levels of support may not be enough.
Does your family need to care for a family member in an emergency situation? As part of the Emergency Family Care Assistance (EFCA) Policy, we can provide military families with financial assistance to help offset costs associated with care of a family member.
Depending on the situation, you may need to cover the cost of services up front but you will be reimbursed. Reimbursements will be issued by either Military Family Services or your local MFRC, but not by both. There is no cost to military families for using these services.
How does it work?
If you are in an emergency situation and you need more support, you can contact either:
Family Information Line – available 24/7
Call: 1-800-866-4546 (in Canada)
Call: 00-800-771-17722 (International)
Your local Military Family Resource Centre – available during regular working hours
One of our representatives will guide you through a series of questions to assess your eligibility for support under the EFCA policy. If you qualify for support, they will be able to provide you with more info as well as a local service provider. If you do not qualify, they will redirect you to other possible support services.
The program is to help with the impacts of COVID 19 for both family needs and service delivery safety. The EFCA Policy was enacted to replace the Military Family Service Program Emergency Child Care Policy.