mom with sick child

Virtual Doctor Support for Military Families

For a limited time, Canadian Forces Morale and Welfare Services and Maple are collaborating to provide online doctor visits to dependents of Canadian Armed Forces (CAF) members living in Canada. It is a safe and effective way to access routine healthcare from the comfort of your home.
How it works?
With the click of a button, you can communicate with a Canadian-licensed general practitioner within minutes. You can access this by text, phone or video, from your smartphone, tablet or computer. The service is available seven days a week, 24 hours a day.
If you are unable to connect with your own family physician or don’t have one, Maple’s doctors can provide you with:
  • medical advice,
  • prescriptions,
  • lab or imaging requisitions.
 To learn more, check out this video about Maple

Who is eligible? 
Dependents of CAF members living in Canada are eligible. A valid CFOne card number is needed to confirm your eligibility for this program. If you are booking the appointment for a dependent child or your spouse, please use their CFOne number. 
If you don’t have a valid CFOne card number, you can register for one here. If you need to see a doctor before your CFOne card number arrives, you can contact the Family Information Line at 1-800-866-4546 to get an access code for the service.
Signing up is easy and free of charge.  create your account

Program Duration 
This program is to help ease the health care challenges of military families during the COVID 19 pandemic. The program will continue until social isolation measures in most communities are lifted, or until funding has exhausted. 
Please note that telemedicine is also available through select provincial/territorial healthcare systems.  A complete listing of provincial resources is available here.

In partnership with maple logo