Parcel Service

Parcel Service

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The MFRC is now accepting Morale Mail. Parcels can be dropped off at the MFRC, Monday-Friday between 8am & 4pm. The packing station will be available by appointment only. Please contact Alexa at alexa.kullberg@forces.gc.ca to make your appointment. The Brandon Armoury (26 Field Regiment) will not be accepting Morale Mail at this time. If you have any questions please email the Deployment Coordinator at alexa.kullberg@forces.gc.ca.

Morale Mail

Send your loved one a Morale Mail parcel free through the Shilo MFRC. All parcels must be addresses to Bellville, Ontario where they are collected and shipped overseas. A packing station is set up in the MFRC community lounge which includes boxes, wrapping supplies and Customs Declaration Forms for your convenience. If you require assistance with your parcel just stop by the front desk and someone will help you! Parcels are shipped out from base every Tuesday, so they must be dropped off at the MFRC before noon. Estimated delivery to overseas locations is usually 4-6 weeks.

DROP-OFF LOCATIONS

MFRC Reception 
Building T-114, Shilo 
Open Mon to Fri 
8:00 am - 4:30 pm

Brandon Armories, 11th street entrance, second floor, room 213
1116 Victoria Ave.
Open Tues to Fri 
8:30 am - 4:30 pm

PARCEL GUIDLINES  
  • Weight: Maximum 20 Kg (approx 44 lbs)
  • Maximum length is one meter (approx 39")
  • Maximum girth is two meters (approx 79")
  • The definition of girth = width + height + width + height
  • Include a list of the contents in the bottom left corner of the parcel
  • Completely fill out a customs declaration form (addresses, contents, gift, value, date, signature) and attach it to the parcel
NEW!!!! TIPS FOR ADDRESSING MORAL MAIL

The outside of the parcel must have the following information:
  1. The members name/ unit/ section/ operation/ appropriate address to Bellville, ON
  2. In the top left-hand comer, the senders name and mailing address
  3. In the bottom left hand corner, a general break down of the parcel contents (ie. 4 snacks, 3 clothing, 2 hygiene products)
  4. Be sure to review all prohibited items before sending your parcel.
Filling out the Customs Declaration Form:
  1. Blank spaces with a red star must be filled in.
  2. Write your name and address in the FROM section of the form.
  3. In the TO section of the form you need to fill in the exact same member information and mailing address that was written on the front of the parcel. DO NOT follow the headings in the TO section of the form (ie. Name, telephone number, address, etc.) Fit the member information and mailing address in the spaces provided, regardless of the headings.
  4. Provide a break down of the parcel contents (ie. Snacks, games, cards, hygiene products) including quantity of each and their value.
  5. You do not need to fill in the weight of the items.
  6. Remember to sign, date and total the values in the bottom section.
  7. You should also check the box that says GIFT.
GENERAL PROHIBITED ITEMS 
  • Alcohol, beer and wine
  • Tobacco products, cigarettes and cigars 
  • Weapons, including replicas knives
  • Explosives, radioactive materials or ammunition including inert ammunition
  • Matches
  • Flammable liquids or solids
  • Compressed gas, aerosol cans (i.e. Shaving cream, air fresheners, etc.)
  • Cigarette lighters
  • Corrosive fluids 
  • Obscene magazines or pictures
  • Drugs 
  • Perishable items
  • Lithium Batteries (unless mounted in a device)
Prohibited items can vary between countries. Please be sure to consult the host country’s restrictions before sending a parcel. A list of host country restrictions can be found on the Canada Post website.

PROHIBITED ITEMS:
Iraq
Israel
Latvia
Ukraine
Kuwait

MAILING ADDRESSES

OP IMPACT – Baghdad, Iraq
RANK / INITIALS / SURNAME
UNIT/SECTION
OP IMPACT (Baghdad)
P.O. Box 5304 Stn Forces
Belleville, ON  K8N 5W6

OP IMPACT – Kuwait
RANK / INITIALS / SURNAME
UNIT/SECTION
OP IMPACT (Kuwait)
P.O. Box 5006 Stn Forces
Belleville, ON  K8N 5W6

OP PROTEUS – Jerusalem
RANK / INITIALS / SURNAME
UNIT/SECTION
OP PROTEUS
P.O. Box 5240 Stn Forces
Belleville, ON  K8N 5W6

OP REASSURANCE – Latvia
RANK / INITIALS / SURNAME
SECTION/UNIT
OP REASSURANCE (eFP Latvia)
P.O. Box 5004 Stn Forces
Belleville, ON  K8N 5W6

OP UNIFIER – Ukraine
INITIALS / SURNAME (no rank)
OP UNIFIER (Ukraine)
P.O. Box 5214 Stn Forces
Belleville, ON  K8N 5W6

For a list of all overseas mailing addresses and more information on mailing parcels overseas, visit the National Defence and the Canadian Armed Forces website.

CANADA POST
During the Christmas and New Year season, Canada Post will send Moral Mail and letters addressed to Belleville for free. Contact your local Canada Post or MFRC for specific dates and more information. Please note that the Shilo MFRC cannot accept Morale Mail or letters addressed to “Any Canadian Armed Forces Soldier”.